← Haven MRO

Embraer Phenom & Praetor

Phenom and Praetor service close to home.

The Phenom 300 is the best-selling light jet in the world, and the Praetor line is following it up the cabin classes. Haven services both at regional campuses across the country, with the scheduling flexibility Embraer owners rarely get from the factory network.

Embraer work we take on

  • →Scheduled inspections and calendar items for the Phenom 100 and 300 series and Praetor 500 and 600.
  • →Unscheduled maintenance, troubleshooting, and 24/7 AOG dispatch through Haven AOG.
  • →Avionics service on the Prodigy and Prodigy Touch flight decks.
  • →Engine program support and coordination.
  • →Pre-purchase evaluations for one of the most active resale markets in business aviation.

Why Embraer owners pick Haven

  • →Scheduling measured in days, planned around the trip calendar.
  • →One point of contact from intake to return to service.
  • →Sign-off at any campus or on mobile dispatch by certificated A&P and IA technicians.

Aircraft we maintain

Phenom 100 series, Phenom 300 series, Praetor 500, Praetor 600. We also maintain Challenger, Falcon, Citation, Hawker, Learjet, and King Air airframes.

OEM Authorizations & Approvals

Garmin
Garmin
Blackhawk Aerospace
Blackhawk
BLR Aerospace
BLR Aerospace
Raisbeck Engineering
Raisbeck
Collins Aerospace
Collins Aerospace
Apcela ATG Network
Apcela

Inspections we schedule

Embraer Phenom & Praetor inspections.

Phenoms and Praetors are inspected on the Embraer maintenance planning document. Tell us which items are due and the shop plans the visit around your trip calendar.

Scheduled inspections and calendar items for the Phenom 100 and 300 series.

Scheduled inspections and calendar items for the Praetor 500 and 600.

Avionics service on the Prodigy and Prodigy Touch flight decks in the same visit.

Pre-purchase evaluations for the Phenom and Praetor resale market.

Serviced Where You Are

Sign-off at any campus, or on the road.

Work is performed and returned to service by certificated A&P and IA technicians at every Haven campus and through mobile dispatch nationwide. The aircraft never repositions for a signature.

More Aircraft We Service

Every type we work on, the four shops and how a visit works: private jet maintenance at Haven.

Our Campuses

Haven Amarillo facility at Rick Husband Amarillo Intl

KAMA

Amarillo, TX

Rick Husband Amarillo Intl

  • fbo
  • maintenance
  • charter
  • management
  • brokerage
  • aog
Explore location
Haven Buffalo facility at Buffalo Niagara Intl

KBUF

Buffalo, NY

Buffalo Niagara Intl

  • maintenance
  • management
  • brokerage
  • aog
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Haven Green Bay facility at Austin Straubel Intl

KGRB

Green Bay, WI

Austin Straubel Intl

  • maintenance
  • management
  • brokerage
  • aog
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Haven Rochester facility at Frederick Douglass Greater Rochester Intl

KROC

Rochester, NY

Frederick Douglass Greater Rochester Intl

  • maintenance
  • management
  • brokerage
  • aog
Explore location

Questions

Frequently Asked Questions

Does Haven service the Phenom 300?+

Yes. The Phenom 100 and 300 series and the Praetor 500 and 600 are all in our capability list, with inspections scheduled around your trip calendar.

Where does Haven maintain Embraer aircraft?+

Across our regional campuses: Amarillo, TX (KAMA), Buffalo, NY (KBUF), Green Bay, WI (KGRB), and Rochester, NY (KROC). Mobile AOG response runs through Haven AOG.

Is Haven an Embraer factory service center?+

No. Haven services the Phenom and Praetor outside the Embraer factory network, at four Haven shops and on mobile dispatch. Scheduled inspections, unscheduled work and Prodigy avionics service are all in our capability list.

Which Phenom inspections can Haven schedule?+

The scheduled inspections and calendar items in the Embraer maintenance planning document for the Phenom 100 and 300 series and the Praetor 500 and 600. Tell us the tail and what is due and we come back with a slot and an estimate.

Maintenance request

Embraer Phenom & Praetor: tell us the tail and what is due.

The shop comes back with a start date and a number for the work. It takes about 30 seconds.

Phone or email. One is enough.

AOG hotline, around the clock: 855-77-HAVEN

Want to attach logbooks or photos? Use the full request form.

MRO & AOG

Get the aircraft back in service.

Phase inspections scheduled around your trip calendar. AOG (aircraft on ground) calls answered 24/7 with a same-day dispatch goal.