24/7 AOG
Jet down? We move.
Haven runs a dedicated AOG operation with its own dispatch desk at havenaog.com. One call to 855-77-HAVEN and a maintenance controller owns your event in under 15 minutes: mobile MRO, parts logistics, ferry permits, and the logbook entry that gets you flying again.
What Haven AOG handles
- →Mobile MRO teams dispatched from our regional campuses, with on-wing service across the continental U.S.
- →Parts logistics: AOG-flagged inventory across our vendor network with expedited freight.
- →Ferry permits coordinated with the FSDO when the aircraft must move for repair.
- →Documentation: 8130-3 tags, work orders, photos, and a compliant return-to-service entry.
- →One controller from intake to logbook. No relay, no transfers.
Aircraft we maintain
Challenger, Falcon, Citation, Hawker, Learjet, Phenom, Praetor, King Air, and other turbine business aircraft case-by-case.
OEM Authorizations & Approvals
Serviced Where You Are
Sign-off at any campus, or on the road.
Work is performed and returned to service by certificated A&P and IA technicians at every Haven campus and through mobile dispatch nationwide. The aircraft never repositions for a signature.
More Aircraft We Service
Bombardier Challenger
Service details
Dassault Falcon
Service details
Gulfstream
Service details
Bombardier Global
Service details
Cessna Citation
Service details
Hawker
Service details
Learjet
Service details
Embraer Phenom & Praetor
Service details
Pilatus PC-12
Service details
Beechcraft King Air
Service details
Every type we work on, the four shops and how a visit works: private jet maintenance at Haven.
Our Campuses
KROC
Rochester, NY
Frederick Douglass Greater Rochester Intl
- maintenance
- management
- brokerage
- aog
Questions
Frequently Asked Questions
How fast does Haven respond to an AOG call?+
A maintenance controller takes ownership of your event in under 15 minutes from intake, every hour of every day. Call 855-77-HAVEN or submit the event at havenaog.com.
Where can Haven respond to AOG events?+
Mobile response is anchored at Amarillo (KAMA), Buffalo (KBUF), Green Bay (KGRB), and Rochester (KROC), with on-wing service across the continental U.S.
Maintenance request
24/7 AOG: tell us the tail and what is due.
The shop comes back with a start date and a number for the work. It takes about 30 seconds.
MRO & AOG
Get the aircraft back in service.
Phase inspections scheduled around your trip calendar. AOG (aircraft on ground) calls answered 24/7 with a same-day dispatch goal.